Privacy Policy

Terms of Use – Casa Figueira Privacy Policy

The Terms of Use were created to establish and demonstrate our commitment to the security and privacy of information collected from data subjects made available on the Casa Figueira website.

These Terms seek to ensure transparency regarding the way in which Casa Figueira collects, uses, processes, stores, shares, and protects your personal data.

How we collect personal data

Below we inform which personal data we collect and use, and for which purposes:

  • Registration and contact data: information voluntarily provided by data subjects such as name, email, address, and phone number.
  • Data arising from the relationship between the data subject and Casa Figueira: we collect data that enables the establishment or maintenance of the relationship between the subject and Casa Figueira, which includes information related to event registrations, campaigns, emails or other communications exchanged with users for receiving institutional/informational material.
  • Electronic device and user interaction records: such as IP address, mobile device ID, information obtained through cookies, Google Analytics, web beacons and other data related to user interaction with our platforms (web and apps), including access date and time, time spent on pages, visited areas, used features and tools, click logs, and cookie identifiers (for more information, see our Cookie Policy).
  • Geolocation data: we may collect geolocation data, with your consent, to indicate our nearest facilities and services.
  • Social media browsing data: we may collect social media browsing data such as comments and reviews made by users about Casa Figueira through monitoring tools, in order to enhance user experience and service delivery.

Legal bases for processing

Casa Figueira may justify the processing of personal data based on the following legal grounds to operate our business and provide our services:

  • Contract: we may process personal data to fulfill our contractual obligations or enter into contracts.
  • Consent: we may use personal data that you voluntarily authorize us to process through your free, informed, and unequivocal consent.
  • Legitimate interests: we may rely on legitimate interests, provided the processing is previously evaluated to ensure it is fair, reasonable and balanced. Examples include:
    • To enable the provision of our services to data subjects;
    • To provide personalized content through direct marketing;
    • To investigate reports and conduct audits;
    • To inform data subjects about events, campaigns, facilities, and benefits.
  • Legal and regulatory obligations and exercise of rights: we may process personal data to comply with legal obligations or mandates.

Purposes of processing

We use the personal data collected for purposes related to the provision of our services and communication with data subjects.

In this context, the processing of personal data is necessary to:

  • Administer and provide services ensuring operability and continuity;
  • Define and adjust content, including personalized content;
  • Customize the user experience on our platforms;
  • Identify and properly authenticate users;
  • Analyze traffic trends and marketing effectiveness;
  • Develop user profiles and records of activities performed;
  • Conduct research and statistical studies;
  • Enhance security and combat fraud;
  • Comply with legal obligations or exercise rights;
  • Consult third parties for better service alignment.

We may also use anonymized data to improve and personalize our services.

Sharing your data with third parties

Casa Figueira may share your data with third parties, provided there is a legal basis:

  • Business partners/service providers: to improve content and services, following strict security standards.
  • Anti-fraud partners: for fraud detection and prevention.
  • Public authorities: to comply with legal obligations.

Cookies

Our platforms may use cookies. When necessary, we will request your authorization. Please refer to our Cookie Policy.

What are your rights regarding privacy and data protection?

Data subjects may exercise rights provided by the LGPD, such as:

  • Confirmation and access: request access to processed data.
  • Correction or update: correct inaccurate data.
  • Withdrawal of consent: withdraw it at any time.
  • Deletion: request deletion when applicable.
  • Objection: opt out of receiving communications.
  • Portability: request portability once regulated.
  • Complaint to the ANPD: if a request is not properly addressed.

To exercise your rights, send a request to [email protected].

For partners’ privacy information:

iguatemi.com.br/politica-de-privacidade ([email protected])

feac.org.br/politica-de-privacidade ([email protected])